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Before requesting any material through Interlibrary Loan you must check the Dallas Public Library Catalog to make sure that the material is not owned by the Dallas Public Library System. We cannot request items through Interlibrary Loan that are owned by Dallas Public Library, even if our copy is for reference use only (non-circulating).
Any person who is eligible for a City of Dallas Library resident card is eligible for Interlibrary Loan service. The borrower must first obtain a Dallas Public Library card. The card must be current, and the request may only be placed in the name of the person or business to whom the card has been issued. The ILLiad account address must match the address posted on the library card account. The patron must present the library card when picking up Interlibary Loan materials.top
To submit an Interlibrary Loan request on-line, click here.
Questions? Call Interlibrary Loan at: 214-670-1741 Monday though Friday 9:00 A.M. till 5:00 P.M.top
A $2.75 per item charge will be added to customer accounts for materials requested through Interlibrary Loan.top
The loan period for requested items depends upon the length of time allowed by the lending library and can vary from less than a week to a month or more.top
The normal process of an ILL request is approximately two to six weeks. If we cannot obtain a requested item you will receive a cancellation notice by email or mail stating why we could not get it.top
The lending library will request that you pay for the damage/loss and could charge a processing fee. Note that your Dallas Public Library borrowing privileges will be suspended until all fees/fines are paid.top
Materials may be returned where you picked the item up with the ILL strap/label on the item. Please do not place Interlibrary Loan materials in the book drop without the strap/label on the item.top